GENERAL FAQS

Can I sign up online?
Yes you can sign up online for membership

How do I cancel my membership?
You can cancel your membership at any time by emailing info@southsidegym.ie with a request to cancel. We can only cancel memberships where written request was given

Can I pause my Membership?
Yes we allow any member to pause their membership once a year for up to 3 months

Is there a Contract When signing up?
No there is no contract you are free to pause or cancel your membership when you wish

Do I need a membership card
No you don’t need a members card you can use your smartphone and app to check in at reception

Do you have a Membership APP
Yes we do have an app which you can use to manage your membership

Do you provide classes?
No we do not do classes, we like to position ourselves differently to ‘commercial’ or ‘chain’ gyms focusing on a larger and better equipped training facility.

Do you have changing rooms?
Yes, our male and female changing rooms are open and available to use

Is there Parking available?
Yes we have parking outside the gym and off street parking. Please take note that you are not allowed to park in our neighbours carparks; they are for their customers only.

Do you have wifi?
Yes we have free wifi available for all members

Is there Personal Training available?
Yes we have numerous independent Personal Trainers available for a free consultation

Can I train clients if I am a PT looking for space to do so?
Yes when we have space we are open to providing space for new PTs

Is there a Cardio area?
Yes we have a cardio and conditioning area upstairs filled with everything you would need

Is Chalk allowed?
Yes, just don’t be an assh@le about it. Clean it up if you spill it and wipe down machines if you cover it in chalk. We are not here to clean up after you.

Is filming allowed in the gym?
Yes, we do allow it to a point but there are no tripods allowed in the dumbbell area, it’s too busy. We also do not allow promotional filming without prior consent

Are tripods allowed?
Yes, but again within reason, respect other people’s space for training and they are not allowed in the dumbbell area.

Can I pay by cash for my membership?
We do not accept cash. All memberships have to be paid with a bank card using our online system through our website. In the event there is an issue we can accept payment at the reception bank/credit card.

What age do I need to be to join?
For insurance reasons, you must be 16 years old before becoming a member. From 16 – 18 you will also need parental permission which has to be in the form of an email sent to Info@southsidegym.ie we do not make any exceptions

Are there Lockers?
Yes, upstairs by the cardio room there are numerous lockers of different sizes, You will need to bring your own lock or you can purchase one at reception. Items need to be removed when you leave, thank you.

Do you do any student deals?
No, we do not offer any student deals or discounts.

Can I restart my old membership?
We can re-activate your membership but please note if you cancel your membership you will be charged the admin fee applicable at that time to reactivate. If however you previously requested us to pause your membership we can restart it if it falls within the 3 month pause period.

I haven’t used the gym, how can I get a refund?
Unfortunately, we do not provide refunds for unused memberships. If you no longer wish to be a member, you must cancel your membership before your billing date. Please note, all cancellation requests must be received BEFORE your billing date.

POWERLIFTING AREA FAQS

Can I use the powerlifting area on a day pass?
Yes. Click here to purchase a day pass.

I want to coach someone in the powerlifting area. Is this allowed?
No, unless you are a PT with a signed rental agreement in place you are not allowed to coach anyone in the PL area.

Can I store my own specialist bar in the PL area?
Yes, but this is entirely your own responsibility if other members use your bar this has nothing to do with management. Storing your own barbell is at your own risk. That said it is rare that we see any issues